Warum werden mir 20€ bei Beginn einer Fahrt abgebucht?

Hierbei handelt es sich um keine Abbuchung, sondern um eine Reservierung. Um sicherzugehen, dass du deine Fahrt bezahlen kannst, reservieren wir beim Start der Miete einen Betrag auf der Karte, der je nach Partner unterschiedlich ist (bei Citybikes der Anbieter nextbike und ÖBB Bike aktuell zum Beispiel 20€). Wenn die Rechnung für die Miete bei uns ankommt wird der tatsächliche Betrag verrechnet. Wenn der Rechnungsbetrag höher ist, wird eine Folgebuchung am selben Zahlungsmittel durchgeführt, sollte der tatsächliche Betrag geringer ausfallen dann wird die Differenz wieder freigegeben.  
div.wrapper { color: #4a4a4a!important; font-size: 1em; font-weight: 400; line-height: 1.5; font-family: BlinkMacSystemFont,-apple-system,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",Helvetica,Arial,sans-serif; } div.wrapper h1 { font-weight: 600; color: #000 } div.wrapper .header { background: #fff } div.wrapper h1.logo img { content: url("https://wegfinder.at/img/default/nav_logo.png") } div.wrapper h1.logo:after { content: "FAQs"; margin-left: .5em; margin-top: -0.25em; font-size: .85em; color: #000 } div.wrapper .header nav.menu a { line-height: 1.5; padding: .5rem .75rem; color: #4a4a4a } div.wrapper .header { background: #fff; border: 0 } div.wrapper .header .container:nth-child(2) { margin-top: 5vw } @media(max-width:575px) { div.wrapper .header { background: #fff; background: #fff url(https://wegfinder.at/img/default/artwork-routing.svg) top center no-repeat; background-size: cover; min-height: 40vw; border: 0 } } div.wrapper .search-field input { background-color: #fff; color: #4a4a4a; box-shadow: 0 2px 10px rgb(0 0 0 / 13%) } div.wrapper ul.search-results { background: #fff; position: absolute; z-index: 1000; margin: .5em 1em 1em 0; box-shadow: 0 2px 10px rgb(0 0 0 / 13%); width: auto; max-width: 900px } div.wrapper .search-message { margin: 2em 2em; color: #4a4a4a } div.wrapper .result .result-icon { color: #8d9ebd } div.wrapper .result .result-subtitle { line-height: 1.1em } div.wrapper nav.breadcrumbs .container { border-top: 1px solid #f1f2f4 } div.wrapper .footer { background: #fff url(https://wegfinder.at/img/default/artwork.svg) top center no-repeat; background-size: cover; width: 100%; padding-bottom: 30vw; text-align: center; border: 0 } div.wrapper .footer .copyright,div.wrapper .footer .menu { font-weight: 300; font-size: 1em } div.wrapper .footer .language-picker { background: #fff } div.wrapper .sections--grid .section-inner .title { color: #4a4a4a } div.wrapper .sections--grid .section-inner i { color: #4a4a4a } div.wrapper .sections--grid .section-inner { box-shadow: none; background: #fafafa } div.wrapper hr { display: none } div.wrapper .sections--grid { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } .main .container ul,.main .container ol { padding-left: 0 } .sections--grid { margin: -5px } div.wrapper .sections--grid::before { content: "Themenbereiche"; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--grid .section { border-top: 1px solid #f1f2f4 } .sections--grid .section { width: 100% } .sections--grid .section a { padding: 0 } div.wrapper .sections--grid .section-inner { border: 0; background: #fff } .sections--grid .section-inner { position: static; padding: 10px; flex-direction: row; justify-content: flex-start; text-align: initial } .feedback,.button,.sections--grid .section-inner,.sections--list .section-inner,.box { margin: 5px } html[dir="ltr"] .sections--grid .section-inner .icon,html[dir="ltr"] .sections--grid .section-inner [data-font] { margin: 0 } div.wrapper .sections--grid .section-inner i { font-size: 1.75em } a,.section-inner [data-font],.section-inner .icon,.section>a:hover { color: #4a4a4a } .section-inner .icon { display: none } div.wrapper .sections--list .section-inner .title { color: #4a4a4a } div.wrapper .sections--list .section-inner i { color: #4a4a4a } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list::before { content: " "; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } @media screen and (max-width:575px) { div.wrapper .sections--list::before { content: "Themen" } } div.wrapper .article-content { color: #4a4a4a; font-size: 1em; line-height: 1.5em } div.wrapper .article-content ul { padding-left: 1.25em } div.wrapper .article-content li { margin-bottom: 1em } div.wrapper { color: #4a4a4a!important; font-size: 1em; font-weight: 400; line-height: 1.5; font-family: BlinkMacSystemFont,-apple-system,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",Helvetica,Arial,sans-serif } div.wrapper h1 { font-weight: 600; color: #000 } div.wrapper .header { background: #fff } div.wrapper h1.logo img { content: url("https://wegfinder.at/img/default/nav_logo.png") } div.wrapper h1.logo:after { content: "FAQs"; margin-left: .5em; margin-top: -0.25em; font-size: .85em; color: #000 } div.wrapper .header nav.menu a { line-height: 1.5; padding: .5rem .75rem; color: #4a4a4a } div.wrapper .header { background: #fff; border: 0 } div.wrapper .header .container:nth-Child(2) { margin-top: 5vw } @media(max-width:575px) { div.wrapper .header { background: #fff; background: #fff url(https://wegfinder.at/img/default/artwork-routing.svg) top center no-repeat; background-size: cover; min-height: 40vw; border: 0 } } div.wrapper .search-field input { background-color: #fff; color: #4a4a4a; box-shadow: 0 2px 10px rgb(0 0 0 / 13%) } div.wrapper ul.search-results { background: #fff; position: absolute; z-index: 1000; margin: .5em 1em 1em 0; box-shadow: 0 2px 10px rgb(0 0 0 / 13%); width: auto; max-width: 900px } div.wrapper .search-message { margin: 2em 2em; color: #4a4a4a } div.wrapper .result .result-icon { color: #8d9ebd } div.wrapper .result .result-subtitle { line-height: 1.1em } div.wrapper nav.breadcrumbs .container { border-top: 1px solid #f1f2f4 } div.wrapper .footer { background: #fff url(https://wegfinder.at/img/default/artwork.svg) top center no-repeat; background-size: cover; width: 100%; padding-bottom: 30vw; text-align: center; border: 0 } div.wrapper .footer .copyright,div.wrapper .footer .menu { font-weight: 300; font-size: 1em } div.wrapper .footer .language-picker { background: #fff } div.wrapper .sections--grid .section-inner .title { color: #4a4a4a } div.wrapper .sections--grid .section-inner i { color: #4a4a4a } div.wrapper .sections--grid .section-inner { box-shadow: none; background: #fafafa } div.wrapper hr { display: none } div.wrapper .sections--grid { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } .main .container ul,.main .container ol { padding-left: 0 } .sections--grid { margin: -5px } div.wrapper .sections--grid::before { content: "Themenbereiche"; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--grid .section { border-top: 1px solid #f1f2f4 } .sections--grid .section { width: 100% } .sections--grid .section a { padding: 0 } div.wrapper .sections--grid .section-inner { border: 0; background: #fff } .sections--grid .section-inner { position: static; padding: 10px; flex-direction: row; justify-content: flex-start; text-align: initial } .feedback,.button,.sections--grid .section-inner,.sections--list .section-inner,.box { margin: 5px } html[dir='ltr'] .sections--grid .section-inner .icon,html[dir='ltr'] .sections--grid .section-inner [data-font] { margin: 0 } div.wrapper .sections--grid .section-inner i { font-size: 1.75em } a,.section-inner [data-font],.section-inner .icon,.section>a:hover { color: #4a4a4a } .section-inner .icon { display: none } div.wrapper .sections--list .section-inner .title { color: #4a4a4a } div.wrapper .sections--list .section-inner i { color: #4a4a4a } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list::before { content: " "; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } @media screen and (max-width:575px) { div.wrapper .sections--list::before { content: "Themen" } } div.wrapper .article-content { color: #4a4a4a; font-size: 1em; line-height: 1.5em } div.wrapper .article-content ul { padding-left: 1.25em } div.wrapper .article-content li { margin-bottom: 1em } .richtext-content a { color: #429ed7; }