The vehicle has damage/dirt

First check the damage list in the logbook to see whether the damage has already been reported. Report any new damage by telephone to customer service before you start your journey and then enter it in the damage list. You can also report any contamination by phone before you start your journey. However, do not include contamination in the damage list. If the damage or contamination is so severe that you cannot travel, please inform our customer service on +43 5 1778 7333. We will offer you alternatives.
div.wrapper { color: #4a4a4a!important; font-size: 1em; font-weight: 400; line-height: 1.5; font-family: BlinkMacSystemFont,-apple-system,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",Helvetica,Arial,sans-serif; } div.wrapper h1 { font-weight: 600; color: #000 } div.wrapper .header { background: #fff } div.wrapper h1.logo img { content: url("https://wegfinder.at/img/default/nav_logo.png") } div.wrapper h1.logo:after { content: "FAQs"; margin-left: .5em; margin-top: -0.25em; font-size: .85em; color: #000 } div.wrapper .header nav.menu a { line-height: 1.5; padding: .5rem .75rem; color: #4a4a4a } div.wrapper .header { background: #fff; border: 0 } div.wrapper .header .container:nth-child(2) { margin-top: 5vw } @media(max-width:575px) { div.wrapper .header { background: #fff; background: #fff url(https://wegfinder.at/img/default/artwork-routing.svg) top center no-repeat; background-size: cover; min-height: 40vw; border: 0 } } div.wrapper .search-field input { background-color: #fff; color: #4a4a4a; box-shadow: 0 2px 10px rgb(0 0 0 / 13%) } div.wrapper ul.search-results { background: #fff; position: absolute; z-index: 1000; margin: .5em 1em 1em 0; box-shadow: 0 2px 10px rgb(0 0 0 / 13%); width: auto; max-width: 900px } div.wrapper .search-message { margin: 2em 2em; color: #4a4a4a } div.wrapper .result .result-icon { color: #8d9ebd } div.wrapper .result .result-subtitle { line-height: 1.1em } div.wrapper nav.breadcrumbs .container { border-top: 1px solid #f1f2f4 } div.wrapper .footer { background: #fff url(https://wegfinder.at/img/default/artwork.svg) top center no-repeat; background-size: cover; width: 100%; padding-bottom: 30vw; text-align: center; border: 0 } div.wrapper .footer .copyright,div.wrapper .footer .menu { font-weight: 300; font-size: 1em } div.wrapper .footer .language-picker { background: #fff } div.wrapper .sections--grid .section-inner .title { color: #4a4a4a } div.wrapper .sections--grid .section-inner i { color: #4a4a4a } div.wrapper .sections--grid .section-inner { box-shadow: none; background: #fafafa } div.wrapper hr { display: none } div.wrapper .sections--grid { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } .main .container ul,.main .container ol { padding-left: 0 } .sections--grid { margin: -5px } div.wrapper .sections--grid::before { content: "Themenbereiche"; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--grid .section { border-top: 1px solid #f1f2f4 } .sections--grid .section { width: 100% } .sections--grid .section a { padding: 0 } div.wrapper .sections--grid .section-inner { border: 0; background: #fff } .sections--grid .section-inner { position: static; padding: 10px; flex-direction: row; justify-content: flex-start; text-align: initial } .feedback,.button,.sections--grid .section-inner,.sections--list .section-inner,.box { margin: 5px } html[dir="ltr"] .sections--grid .section-inner .icon,html[dir="ltr"] .sections--grid .section-inner [data-font] { margin: 0 } div.wrapper .sections--grid .section-inner i { font-size: 1.75em } a,.section-inner [data-font],.section-inner .icon,.section>a:hover { color: #4a4a4a } .section-inner .icon { display: none } div.wrapper .sections--list .section-inner .title { color: #4a4a4a } div.wrapper .sections--list .section-inner i { color: #4a4a4a } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list::before { content: " "; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } @media screen and (max-width:575px) { div.wrapper .sections--list::before { content: "Themen" } } div.wrapper .article-content { color: #4a4a4a; font-size: 1em; line-height: 1.5em } div.wrapper .article-content ul { padding-left: 1.25em } div.wrapper .article-content li { margin-bottom: 1em } div.wrapper { color: #4a4a4a!important; font-size: 1em; font-weight: 400; line-height: 1.5; font-family: BlinkMacSystemFont,-apple-system,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",Helvetica,Arial,sans-serif } div.wrapper h1 { font-weight: 600; color: #000 } div.wrapper .header { background: #fff } div.wrapper h1.logo img { content: url("https://wegfinder.at/img/default/nav_logo.png") } div.wrapper h1.logo:after { content: "FAQs"; margin-left: .5em; margin-top: -0.25em; font-size: .85em; color: #000 } div.wrapper .header nav.menu a { line-height: 1.5; padding: .5rem .75rem; color: #4a4a4a } div.wrapper .header { background: #fff; border: 0 } div.wrapper .header .container:nth-Child(2) { margin-top: 5vw } @media(max-width:575px) { div.wrapper .header { background: #fff; background: #fff url(https://wegfinder.at/img/default/artwork-routing.svg) top center no-repeat; background-size: cover; min-height: 40vw; border: 0 } } div.wrapper .search-field input { background-color: #fff; color: #4a4a4a; box-shadow: 0 2px 10px rgb(0 0 0 / 13%) } div.wrapper ul.search-results { background: #fff; position: absolute; z-index: 1000; margin: .5em 1em 1em 0; box-shadow: 0 2px 10px rgb(0 0 0 / 13%); width: auto; max-width: 900px } div.wrapper .search-message { margin: 2em 2em; color: #4a4a4a } div.wrapper .result .result-icon { color: #8d9ebd } div.wrapper .result .result-subtitle { line-height: 1.1em } div.wrapper nav.breadcrumbs .container { border-top: 1px solid #f1f2f4 } div.wrapper .footer { background: #fff url(https://wegfinder.at/img/default/artwork.svg) top center no-repeat; background-size: cover; width: 100%; padding-bottom: 30vw; text-align: center; border: 0 } div.wrapper .footer .copyright,div.wrapper .footer .menu { font-weight: 300; font-size: 1em } div.wrapper .footer .language-picker { background: #fff } div.wrapper .sections--grid .section-inner .title { color: #4a4a4a } div.wrapper .sections--grid .section-inner i { color: #4a4a4a } div.wrapper .sections--grid .section-inner { box-shadow: none; background: #fafafa } div.wrapper hr { display: none } div.wrapper .sections--grid { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } .main .container ul,.main .container ol { padding-left: 0 } .sections--grid { margin: -5px } div.wrapper .sections--grid::before { content: "Themenbereiche"; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--grid .section { border-top: 1px solid #f1f2f4 } .sections--grid .section { width: 100% } .sections--grid .section a { padding: 0 } div.wrapper .sections--grid .section-inner { border: 0; background: #fff } .sections--grid .section-inner { position: static; padding: 10px; flex-direction: row; justify-content: flex-start; text-align: initial } .feedback,.button,.sections--grid .section-inner,.sections--list .section-inner,.box { margin: 5px } html[dir='ltr'] .sections--grid .section-inner .icon,html[dir='ltr'] .sections--grid .section-inner [data-font] { margin: 0 } div.wrapper .sections--grid .section-inner i { font-size: 1.75em } a,.section-inner [data-font],.section-inner .icon,.section>a:hover { color: #4a4a4a } .section-inner .icon { display: none } div.wrapper .sections--list .section-inner .title { color: #4a4a4a } div.wrapper .sections--list .section-inner i { color: #4a4a4a } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list .section-inner { border: 0; box-shadow: none } div.wrapper .sections--list .section { border-top: 1px solid #f1f2f4 } div.wrapper .sections--list::before { content: " "; margin-left: .5em; margin-top: .5em; font-weight: 500; line-height: 3em; text-transform: uppercase; font-size: .7em; color: #aaa; letter-spacing: .05em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } div.wrapper .sections--list { border-bottom: 1px solid #f1f2f4; margin-bottom: 2em } div.wrapper .sections--list .section-inner { line-height: 1.2em } div.wrapper .sections--list .section-inner svg { margin-right: 1.5em } @media screen and (max-width:575px) { div.wrapper .sections--list::before { content: "Themen" } } div.wrapper .article-content { color: #4a4a4a; font-size: 1em; line-height: 1.5em } div.wrapper .article-content ul { padding-left: 1.25em } div.wrapper .article-content li { margin-bottom: 1em } .richtext-content a { color: #429ed7; }