Bikes, E-Bikes & E-Scooters
- General Information
- What are the requirements for using a bike, e-bike or e-scooter?
- Do I have to wear a helmet?
- Can I take another person with me?
- How do I find an available vehicle?
- How do I rent a vehicle?
- The QR code does not work. What can I do?
- Can I rent multiple vehicles at the same time?
- What should I check before starting a ride?
- What happens if the battery runs out during my ride?
- How much does it cost?
- How do I use discounts?
- How do I redeem a voucher code?
- Why is money reserved before my ride starts?
- Why was I charged after ending my ride?
- Will I receive an invoice?
- What ride and parking zones are available?
- What should I do if a station is full?
- How do I end a ride?
- Why do I need to take a photo?
- What happens if I violate parking or usage rules?
- How do I report damage?
- What should I do in case of an accident?
- Am I insured during my ride?