Select the bike on the start screen, select the ÖBB Bike Station at Brusattiplatz in Baden near Vienna and reserve a suitable bike for your desired period. You will then be taken to the booking overview. By clicking on the 'Book for a fee' button you complete the booking. You can access the booking details at any time via the start screen or the profile (‘Tickets & Trips’). To get the bike from the Bike Lounge, go to the booking and click on “Pick up bike.” You will then be instructed to scan the QR code on the door. It will be checked whether there is a valid booking. If this is the case, the door will open automatically. The corresponding vehicle is displayed in the app (bicycles are numbered). The electronic frame lock on the bike can be opened using the wegfinder app.

If problems arise with the door, please contact customer service on +43 51717 2100 (MON-SUN 8:00 a.m. – 5:00 p.m.). Outside these times, send an email to help@wegfinder.at and we will get back to you reliably.