Mountain Bikes & E-Bikes
- Where can I rent mountain bikes and e-bikes?
- Can I rent the bike at one location and return it at another?
- What kind of bikes are available? Are there different types?
- Do the bikes have a luggage rack?
- Is the mounting of self-brought accessories (e.g. panniers, trailers, child seats) allowed?
- Are the e-bikes always charged?
- How long does the battery last?
- How do I charge my e-bike?
- How much does it cost to rent a bike?
- How do I reserve and book a mountain bike/e-bike?
- Can I cancel my reservation?
- Can I book multiple bikes at the same time via the app?
- How do I open the bike lounge or start my rental?
- How do I unlock the bike?
- How do I lock the bike when I just want a break?
- How can I end the rental?
- The bluetooth lock does not work. What should I do?
- What do I do if the bike lounge is full when I return the bike?
- Do I get an invoice?
- Who will help me in case of technical problems, accident, breakdown, damage, theft?