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    wegfinder FAQs  Mountain Bikes & E-Bikes

    Mountain Bikes & E-Bikes

    • Where can I rent mountain bikes and e-bikes?
    • Can I rent the bike at one location and return it at another?
    • What kind of bikes are available? Are there different types?
    • Do the bikes have a luggage rack?
    • Is the mounting of self-brought accessories (e.g. panniers, trailers, child seats) allowed?
    • Are the e-bikes always charged?
    • How long does the battery last?
    • How do I charge my e-bike?
    • How much does it cost to rent a bike?
    • How do I reserve and book a mountain bike/e-bike?
    • Can I cancel my reservation?
    • Can I book multiple bikes at the same time via the app?
    • How do I open the bike lounge or start my rental?
    • How do I unlock the bike?
    • How do I lock the bike when I just want a break?
    • How can I end the rental?
    • The bluetooth lock does not work. What should I do?
    • What do I do if the bike lounge is full when I return the bike?
    • Do I get an invoice?
    • Who will help me in case of technical problems, accident, breakdown, damage, theft?
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