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    Bike boxes

    • General Information
    • What facilities do the bike boxes offer?
    • Can I park my E-bike in the bike boxes?
    • Can I charge my E-bike while in the box?
    • How can I rent a bike box?
    • How do I open the bike box?
    • How big are the bike boxes? Will my transport bike fit inside?
    • How does parking on the upper level bike boxes work?
    • Can I access my bike box at any time during the booking period?
    • Can I extend my bike box booking?
    • Can I cancel my bike box booking?
    • My bike box is dirty or damaged. Who can I contact?
    • The bike box that I have booked is not empty. What should I do?
    • The access data of my booking has been compromised. Can I request new access data?
    • I am trying to open the bike box and the 'Not authorized' error is displayed. What can I do?
    • The door of my bike box does not open. What should I do?
    • What happens if I exceed the booking period and collect my bike too late?
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